Research & Analytics Project

Problem

  • The Client was looking for an offshore partner to deliver its Knowledge Process Services (Business Research and Bench-marking services

  • The Client had decentralized Research and Bench-marking support teams. Each geographic team had their own onshore research and bench-marking support

  • The Client was incurring high costs while the flow of data was restricted to specific support teams

Solution

  • Pride Advisory set up an offshore Research & Analytics team consisting of highly talented individuals, each dedicated to different geographies and sectors

  • Our team worked with the decentralized individual client onshore teams and gathered all existing research materials and bench-marking data from the past external client engagement

  • Pride worked with third party providers through the client to build a robust bench-marking tool, e-services tool for requesting research, bench-marking services, and knowledge management tool

Result

  • Our Client was able to achieve a 40% cost savings plus a 50% reduction in turnaround time with dedicated centralized teams

  • The Client gained access to specialized teams divided by geographies and sectors, which helped them produce consistent and world-class research reports

  • Pride was able to work with third party vendors to help client automate repetitive, transaction duties through the build out of customized online tools

  • Pride Advisory added value to the client through high-end research services from the KPO value chain. Our team then took on the end-to-end Knowledge Services by plugging the gaps and issues identified through the bench-marks made during the Research & Analytics process. 

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Headquarters 

420 Lexington Ave, 30th Floor

New York, NY 10170​

Contact

Sims Tullos

Business Development, Pride Advisory

Tel: 212.235.5329

sims.tullos@prideglobal.com​

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